No idea of the real estate world, but knew Jo as a LOCAL, with knowledge of long-time locals' needs. Goodness, all of the above. She was working through an injury, and you would never know it. Professional, professional, professional. Jackson is a fast-moving market, I'm sure, very sophisticated in many ways. As a newbie to the real estate world, this process went amazingly smoothly, and suddenly it's done. I must say at first, this was a team effort with Jo as the coordinator, delegating. Worked perfectly. Due to an unexpected injury, she placed more-than-appropriate people in the right places to proceed. The team was invaluable in this sale. The directive went out from Jo and responded to immediately. And you need to know this is winter in Jackson, Wy. Jo Gathercole is the consummate broker, WORKING FOR YOU, WITH YOU, and HELPING YOU TO BE KNOWLEDGEABLE ALONG THE WAY.